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2024-10-08Abhiraj Sakargaye

What our first two weeks with a new client actually look like.

SingleBit's first two weeks with a new client run on a fixed rhythm: a live staging URL on day one, Loom walkthroughs on day two, an uncomfortable scope conversation on day three, weekly Friday demos, and a written retrospective at the end of week two. The rhythm, held, is most of the engagement.

Day by day, through to the first Friday demo and the week-two retrospective.

Most agencies go quiet for a month after the deposit clears, then emerge with a plan. We don't. Here is what our first fourteen days actually look like, day by day, so a prospective client knows exactly what they are paying for.

Day 1: Kickoff, and a live staging URL

A 90-minute call. Scope walkthrough. Access handed over: repos, design tools, analytics, domain. By the end of the call the seeded repo is deployed to a staging URL the client can bookmark.

This is not ceremonial. Day one ships a URL because what cannot be shipped on day one cannot be shipped at all.

Day 2: A Loom for every stakeholder

Naman records a ten-minute walkthrough of the scope, the risks, and the stack choice. Abhiraj records one on the positioning, the user, and the key narrative. Both go to every stakeholder the founder wants looped in. No meetings for them. The Loom is the meeting.

Day 3: The kill call

We kill something the founder is attached to. Always. A feature, a flow, a nice-to-have that quietly threatens the timeline. The founder gets to push back, and sometimes wins, but the conversation forces the scope to be honest by end of week one rather than end of month two.

The rule: week one must include one uncomfortable conversation about scope, and it is our job to start it.

Days 4 to 7: The skeleton

By the end of week one the staging URL has the routes, the auth, the data model, and one end-to-end flow that works. Everything else is placeholder. The founder can click through and see the shape of the product.

Day 8: Friday demo

We demo on Fridays, every week, for the whole engagement. Fifteen minutes. What shipped, what's next, what's blocked. Recorded. The founder can share it with investors or a co-founder without scheduling.

Days 9 to 13: Momentum

This is where the habit locks. By Friday of week two, the skeleton has flesh: the first real feature works, not a stub. The design system is live in the product. One non-trivial decision has been escalated and resolved in writing.

Day 14: The retrospective

A 30-minute call. What worked, what didn't, what we'll do differently in week three. The founder's feedback shapes how we run the rest of the engagement. We've changed our rituals mid-engagement more than once based on this call.


Heuristics

If our cadence and theirs are incompatible, week two is when both sides find out, early enough to do something about it.


Written 2024-10-08 by Abhiraj Sakargaye.

FAQ

Questions this usually surfaces.

Why does SingleBit kill something in week one?
Late scope pruning is the single biggest reason builds slip. Forcing one honest scope conversation in week one prevents a worse one in month two.
What happens at the week-two retrospective?
A 30-minute call on what worked, what didn't, and what we'll do differently in week three. We have changed mid-engagement rituals more than once based on this call.